Sea Ranch Connect http://www.searanchconnect.org/network-status Outage notifications and service affecting announcements for Sea Ranch Connect en-us Copyright 2018 2018-06-21T01:16:17+01:00 support@searanchconnect.org Sea Ranch Connect Service Affecting Outage - 2018-06-14 13:33:54 http://www.searanchconnect.org/network-status?pid=1008 11:17 AM - Our company sales and all support lines are experiencing a disruption, Admins are working to restore services. ETR is currently not available. We will update this notice as information becomes available. 12:33 PM - Our company sales and all support lines are experiencing a disruption, Admins have found the issue and are working to restore services. ETR is currently not available. We will update this notice as information becomes available. 01:33 PM - Admins have identified and repaired the source of the sales and support phone line disruption, please contact support if you continue to experience issues. 2018-06-14 13:33:54 http://www.searanchconnect.org/network-status?pid=1008 Sea Ranch outage (AT&T) - 2018-06-04 15:05:37 http://www.searanchconnect.org/network-status?pid=1004 As of approximately 12:30AM parts of Searanch are currently down. Our staff is working with AT&T to troubleshoot the issue. We will post an update once service has been restored. AT&T was contacted and we were made aware by them, that this is a planned maintenance that should conclude at 0601 this morning. We will continue to update you as more information is received or when service is restored. If you have any questions please feel free to contact us. UPDATE: Service was restored at 4:40AM Pacific time. 2018-06-04 15:05:37 http://www.searanchconnect.org/network-status?pid=1004 Sea Ranch Internet outage - 2018-06-01 21:13:08 http://www.searanchconnect.org/network-status?pid=1003 We are aware of an outage on the primary Internet circuit for the Sea Ranch Connect system. We are working to troubleshoot the issue. No ETR. 01:03 AM *UPDATE: We are still currently working with AT&T to resolve this issue. We have an trouble ticket open with them that is in an escalated status so as to expedite the process. We are working as diligently as possible to restore service. 04:12 AM *UPDATE: We are still currently working with AT&T to resolve this issue. We have an trouble ticket open with them that is in an escalated status so as to expedite the process. We are working as diligently as possible to restore service. 06:38 AM *UPDATE: We are still currently working with AT&T to resolve this issue. We have an trouble ticket open with them that is in an escalated status so as to expedite the process. We are working as diligently as possible to restore service. 07:47 AM *UPDATE: We are still currently working with AT&T to resolve this issue. We have an trouble ticket open with them that is in an escalated status so as to expedite the process. We are working as diligently as possible to restore service. 10:30 AM *UPDATE: The upstream provider has identified the issue and has dispatched their workforce to fix the problem. We do not have an ETR at this moment. 11:56 AM *UPDATE: The upstream provider has begun testing on the circuit. They will need to continue testing to identify the issue. We do not have an ETR at this moment. 01:15 PM *UPDATE: The upstream provider has escalated the problem. They will need to continue testing to identify the issue. We do not have an ETR at this moment. 2:05pm - The Sea Ranch Connect service disruption has been resolved. AT&T dispatched technicians to resolve their circuit issue and Sea Ranch Connect services came back online ~1:20PM today. If you continue to experience an issue please contact Sea Ranch Connect Support at 1-866-270-1613, or by email at support@searanchconnect.org. 2018-06-01 21:13:08 http://www.searanchconnect.org/network-status?pid=1003