http://www.searanchconnect.org/network-status Outage notifications and service affecting announcements for Sea Ranch Connect en-us Copyright 2023 2023-12-05T13:21:28+01:00 support@searanchconnect.org Sea Ranch Connect http://www.searanchconnect.org/network-status?pid=1754 One of Sea Ranch Connect's redundant upstream carrier circuits has failed. The cause is currently unknown, but Sea Ranch Connect is investigating the issue. If you are experiencing unusual service please contact support at (866) 270-1613 or by email at support@searanchconnect.org. Thank you, Sea Ranch Connect UPDATE 1:00 PM: Sea Ranch Connect continues to investigate the cause of this issue. This notification will be updated when more information is available. UPDATE 2:30 PM: Sea Ranch Connect and the carrier vendor continue to investigate the cause of this issue. This notification will be updated when more information is available. UPDATE 4:00 PM: Per carrier vendor this is due to a local outage on their network. There is not currently an ETR. This notice will be updated, and more information is available. UPDATE 7:01 PM: In communication with the carrier vendor, they have confirmed that the mitigation work pertaining to the local outage on their network is still ongoing. There is not currently an ETR. This notice will be updated as further information becomes available. UPDATE 9:30 PM: The carrier vendor has confirmed that the recovery work pertaining to the local outage on their network is complete. The carrier vendor advises that they are moving on to the verification phase of the process to ensure that all affected circuits are fully restored. This notice will be updated as further information becomes available. UPDATE 12:07 AM: The carrier vendor has confirmed that the verification phase of the process to ensure that all affected circuits are fully restored is still ongoing. We will update this notice as further information becomes available. Update 06:20 AM: The carrier vendor has confirmed that the repairs are complete and service should be fully restored. If you have any further issues, please contact support at (866) 270-1613 or email us at support@searanchconnect.org . 2023-11-29 06:21:18 http://www.searanchconnect.org/network-status?pid=1754 http://www.searanchconnect.org/network-status?pid=1749 At 6:29 PM PT, Sea Ranch Connect received notifications that utility power in the area has failed. Community power may be affected, however there is no disruption in Sea Ranch Connect's service as equipment is currently running on generators. PG&E is currently showing an Estimated Restoration time of 11/19/2023 at 4:30 AM. We will update this notification as further information is discovered. ****UPDATE 9:50 PM - PG&E is currently showing an Estimated Restoration time of 11/19/2023 at 6:00 PM. We are closely monitoring the situation and will update this notification as further information is obtained. ****UPDATE 11:38 AM - Utility power has been fully restored. If you experience unusual service, please contact support at (866) 270-1613 or by email at support@searanchconnect.org. Thank you, Sea Ranch Connect 2023-11-19 11:41:06 http://www.searanchconnect.org/network-status?pid=1749 http://www.searanchconnect.org/network-status?pid=1745 Sea Ranch Connect has become aware of a network issue that may be currently affecting the service of the Sea Ranch community. We will update this with more information as soon as possible. UPDATE: Service has been fully restored. If you continue to experience unusual service, please contact support at (866) 270-1613 or by email at support@searanchconnect.org. Thank you, Sea Ranch Connect 2023-11-15 10:14:36 http://www.searanchconnect.org/network-status?pid=1745